We are open, but experiencing overwhelming call volumes. IMPORTANT UPDATE APRIL 2024 - WE ARE CURRENTLY EXPERIENCING EXTREMELY HIGH TELEPHONE CALL VOLUMES. Please email us if you need to contact us, do not call, we are unlikely to be able to answer the phone and voicemails are backing up. Please also do not visit the workshop, unless you have an appointment to drop off or collect your car. At this time of year, starting at the end of February, we are usually booked up far in advance, with customers anticipating the return of springtime and getting their Porsche out of hibernation. However this year there has been several other factors which have seen that demand multiply by a factor of ten with telephone enquiries. These factors include a few Porsche personalities mentioning us in their media (videos and articles) which has driven demand for our services, but also Porsche Centre Bournemouth moved into their new building a couple of years ago, which has also caused an increase in awareness of JMG Porsche and therefor a constant rise in enquiries. Our priority has always been with working on cars already here, and cars already with appointments booked in. So staff answering the phone, would be taking them away from dealing with cars already here, and if we hired temporary staff to answer the increased call demand, this would result in higher costs, and therefore higher hourly rates. Besides, we would probably need 5 to 10 additional staff to just answer calls at the moment, and those staff would probably have to keep asking other existing staff members for answers to questions from the phone calls that they answered, This would be as bad as the staff here answering the calls anyway, and therefore not completing work on cars already here.. So not a solution. This should settle down over the next few weeks and normal service will resume, and we will be able to start clearing the backlog of customer voicemails and lower priority emails. However in the longer term, we will be looking into a solution for the problem of demand (customer enquiries) outstripping supply (our time) as just hiring more technicians and receptionists, rather than hiring the right additional technicians and receptionists, would degrade the business. In the interim, please email us service "at" jmgporsche.co.uk JMG Porsche, Independent Porsche specialists for modern classics through to the very latest models. Porsche servicing, diagnosis, repairs and modifications. With our roots going back to the early 1970's, we are a family run independent Porsche Specialist spanning three generations. We have the same or better equipment, training and technical information access as enjoyed by the main dealers, while remaining friendly, honest and with a common sense approach. Call us on 01202 488800 or email This email address is being protected from spambots. You need JavaScript enabled to view it. with your requirements. Save Save Save Save Save Save Save